Krystals Always Has the Most Polite Staff

Discussion in Stores Reviews, Comments & Complaints started by SEA81 • May 16, 2012.

  1. SEA81

    SEA81Active Member

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    I don't eat there much, but occasionally I get a craving for Krystal's. Also, there is one right next to the Chick-fil-A I frequent, and sometimes I'll run by and get a little burger for my dogs. Anyway, Chick-fil-A not withstanding, most fast food places in my area have pretty bad customer service at least half of the time (McDonald's, Wendy's, Burger King, etc.).

    However, I have found that everyone who works at Krystal's is always super pleasant. They always ask how you are, tell you have a great day and apologize if there is any kind of wait at all. They go overboard asking if you want any condiments, and if you have to wait for a really long time, they will offer free drinks. I'm not sure if this is a company-wide thing or if it's just the one or two I usually visit, but Krystal's gets a thumbs up from me on customer service.

    I just wish I liked their food better. :)