Store Review: O'Reilly Auto Parts

Discussion in Stores Reviews, Comments & Complaints started by troutski • Jul 26, 2014.

  1. troutski

    troutskiWell-Known Member

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    Somehow I wound up going to two O'Reilly Auto Parts stores yesterday. I had a decent experience at both of them. I don't expect super friendly service everywhere, and I don't want people bending over backwards for me. Both stores were clean, though, and I got taken care of within minutes. I walked in, asked if a part was in stock, they checked right away, and then I got my items and checked out. It was efficient, and there were no upsells, which I always appreciate. I know what I need to buy, and upsell recommendations are just wasting my money.

    Two good experiences from two separate locations for the same company. No complaints here.