It happened in North India. Nowadays almost all banks here outsource their customer care section to private agencies assuming that customers’ data would be safe in their hands. There was this woman who worked for a bank’s customer care agency. Her husband forced her to collect details of all non-operational accounts from bank records. He is a scammer and upon receiving the data he chose one account that was non-operational for quite a long period time (more than 5 years) and there was pretty good money lying in that. He managed to change the address and everything, got a new debit card and finally withdrew a major part of the fund. It is easy as the customer is no more dealing with that account. Nobody knows whether the customer is alive or dead. In fact the account was that of a deceased old man and his son was abroad. One day the son came back to India and he tried to check the account as the father already told him earlier about that account. He could not use his debit card and informed this to bank authorities. Then everything became pretty clear to them. They managed to follow the links through customer care call register and finally managed to catch the culprits. So it is advisable to check your accounts at regular intervals, especially if you got money in that.