I have a beautiful, cream colored rat named Persephone. I got her from PetSmart in Boardman and I just wanted to take a minute to compliment them. Persephone was well taken care of when I got her and already used to humans because Petsmart employees are required to play with the rats every day (That's my number one recommendation about them, as rats need lots of companionship). I also like them because they don't mutilate their animals. Some other places cut the rats' tails off for seemingly no reason (Rats need their tails for balance) but Petsmart's rats (And other animals) are all healthy and well-cared for. So share with me some of your experiences with Petsmart and let me know if you know of someplace with better service!