i am late 57 days I am very techno-wary. The support staff, particularly Olga S, was fast, courteous and not phased by lack of computer savvy. She knew exactly what I needed to do and how to get me there. This was terrifically helpful to someone whose tension rises whenever I have to deal with one of the technical issues which to many of you would seem routine. Having support that can walk me through these issue is well worth the small fees and prices the remarkable ofLog In. I cannot stress how useful such support is to my peace of mind and it is why I will recommend if all my less knowledgable friends and family. The service is fast, never drops and works great when and wherever I travel , which I must for my job. An excellent service with great support.