I decided to buy this product because cleaning my ears with qtips cause more harm than help and those metal or plastic spoon ear cleaners kind of hurts. Ear candling is proven to be a scam so I thought WaxVac might be the ear cleaner of my dreams. It is a vacuum cleaner for the ears. I was so excited with what I purchased only to be upset because it doesn't work. It didn't suck ear wax out of my ears and since it promised to suck water too in case of accidental water entrance on our ears I tried sucking water with it and nothing happens. All it does is produce noise.