The Roku HDMI Streaming Dongle (stick) is a Neat little gadget that lets you use your TV to stream content online like Netflix, YouTube and hundreds of other channels. I actually don’t have cable and watch all of my shows online. It’s a great idea, innovative and convenient and at $50 pretty inexpensive. I bought one in March 2015 to check it out. My dad has the Roku 2 and loves it so I figured it was worth a shot. Since I moved in May it has been having connectivity issues. At first it would just be spotty, then a few weeks later it would say it was connected but it wouldn’t work, then it wouldn’t connect but would recognize that there were wireless networks available and now finally it won’t even recognize the wireless networks. I’m sure by now this sounds like tech Hell, and believe me it was extremely frustrating, but something I can completely rave about is the customer service. Roku has several options for support (e-mail, phone and my personal favourite: live chat). I love live chat because it is super convenient and it’s easier to follow along with troubleshooting when it’s typed up. The representatives were all very courteous and helpful and guided me through troubleshooting the Roku until it was determined that the problem was hardware. First they sent me an HDMI extender and when that didn’t work they actually offered to send me a brand new replacement Roku. I am waiting for it to arrive in the mail presently. I will keep you updated if I experience any more problems, but I am hoping that it is smooth sailing from here out. Has anyone else had experience with the Roku or interest in it?