I have been using ART for several months now, and have not had any problems, @DreekLass . I do not get all of the products that I ask for either. If they don't respond after a week or two, then I cancel that item, and just select other items. Sometimes, a different seller will have the same kind of an item, and it might even be cheaper. As an example, those large stainless steel cups (30 oz drink cups) that usually sell anywhere from $15-$40 online. They have them on the discounts anywhere from $1-$5, and they are pretty much the same cup, just sold by a different seller. Amazon is going through the discount buyers who are not leaving good reviews and disqualifying them; but as long as you are only ordering products that you want and will use and can write a good review for, there should be no problem with getting the products at a discount.