What Is Up With Comcast

Discussion in Phone, Internet & TV started by AngelicDevilTel • Jan 25, 2015.

  1. AngelicDevilTel

    AngelicDevilTelActive Member

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    So my aunt calls me the other day and asks me what provider we have for our cable and internet. I tell her what we have but I am pretty sure they don't serve over where she live, so I ask her "why".

    She tells me that Comcast (Xfinity) notified her that her bill would be increasing UNLESS she switched to their triple play package for $119.

    I can't say that I am surprised by this, this is what they did when I had Comcast. I know most companies are all about the money but why not worry about customer service and satisfaction first.

    Does anyone else have Comcast? What is your experience with it?
     
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